Archive for the ‘In the news’ Category

BBC curry broadcast proves it really is all about the story

Tuesday, June 2nd, 2009

Virtually every time I meet a business owner for the first time I have to dispel the myth that PR is all about contacts.

It’s almost always about the story.

Good contacts can open doors and set up opportunities. But a great story gives you the biggest shot you’ll get at major PR coverage.

I caught the end of our regional BBC TV news tonight, where they did a live outside broadcast from an Indian restaurant that had introduced a curry so hot, no-one could eat a whole plate of it. And they had to fill in a disclaimer form before they did.

A classic publicity stunt. Getting plenty of valuable air time on a BBC TV show.

Fantastic.

OK, so it must be a slow news day. But you don’t get coverage like that “because you know a journalist”. You get coverage like that because you had a great story at the right time (exactly the timem the BBC had a slot to fill).

Why Hamilton Island was the perfect PR stunt (with lessons for your business)

Wednesday, May 6th, 2009

So today Ben Southall from Hampshire was named the winner of The Best Job In The World. For the next six months he will be the caretaker of beautiful Hamilton Island, working 12 hours a month on a wage of £70,000. He’ll live in a rent free villa complete with its own pool.

The story has generated more than 500 articles already this morning according to Google News. And that’s on top of the thousands it has received over the course of the competition.

This has been the perfect PR stunt. Here’s why – and how you can use the lessons to generate publicity for your business.

It was packed with standoutability: This was the first time anyone had offered up a job such as this. Although an unashamed PR stunt from the very beginning, it was highly unusual. Calling it The Best Job In The World helped label it as more than just a normal competition. 

It was aspirational: In these times of financial doom and gloom, it was the perfect antidote for a public and media weary of negative news. Pictures and descriptions of a beautiful island are high in demand.

It had legs: The competition has been running for months, and it’s virtually guaranteed that Ben will get extensive media coverage throughout the six months of his job. There are many different media angles to the story. This one stunt alone has generated a year’s worth of free publicity. 

The stunt promoted the product: The product was the island and every story about the competition plugged the product.

So how can you use this to influence a PR stunt for your business? The most important of the four things above is standoutability. Do not underestimate the power of being the first to do something. This alone will determine how much media coverage you get.

And ensure you are plugging your product. It’s relatively easy to generate a publicity stunt that will get media attention. It’s much harder making sure a sell for your business is built into the stunt.

No salad please, we’re on YouTube

Thursday, March 12th, 2009

I love the internet.

It allows the crime to be shown with the court report.

Not good PR for a certain sandwich chain.

Twitter gives us the bad news about Gmail

Tuesday, February 24th, 2009

We use Google Apps for our email, meaning we have a business version of the web email system Gmail.

It’s worked fine for three years but this morning is down. Argh! Have we done something wrong?

No. It’s not us, it’s Gmail. And it’s down across the world.

What’s interesting is how we found out. 20 minutes before there was anything in Google News, it was all over the micro blogging service Twitter. At one point 100 people a second were tweeting that their Gmail was down.

You can follow it with a simple Twitter search, or using a clever application like Twitterfall.

An important part of PR is connecting to your audience in the way they want to be communicated with. Right now, Twitter is a hot way of talking to people.

Our friends at Bytestart have a very useful guide to using Twitter in your business.

UPDATE: Our email is back! And apparently, Google’s London PR team couldn’t send out a statement… because their email was down!

Little Chef continues to look bad

Wednesday, January 21st, 2009

Managed to tear myself away from the Barack Obama inauguration coverage for another fascinating episode of Big Chef takes on Little Chef last night.

Again the people running Little Chef came over badly.

At the end of programme Heston – surely the UK’s most amiable chef – was threatening to walk out because there was no sign of any commitment from Little Chef.

He had redesigned the famous Olympic Breakfast and was quite fairly asking them to commit to five test sites instead of just one. Heston’s biggest fear about the project was that they were using him for publicity and not to really make a long-term change to the menu.

With one programme still to go, it increasingly looks that way.

At every turn the chief exec of Little Chef came over as insincere and false. His mouth was saying that he thought he had a real connection with Heston, but his eyes and actions were saying otherwise.

When the Little Chef board trooped into Heston’s restaurant to taste his new menu, they looked like a board. A bunch of suits who had lost touch with what was really happening in their restaurants.

If Little Chef’s goal for this was to reach people like me who haven’t eaten there for years and show me how much they’ve changed for the better (or are starting to change) – then so far they’ve failed. Let’s see what if tonight’s final episode turns this PR disaster around for them.

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